Return Policy
- We offer a 30-day return policy on all products.
- Returned products are subject to a 10% to 15% restocking fee to help cover our shipping and processing costs.
- Customers will be responsible for return shipping if they choose to return an item, unless it was an error or issue caused on our end. Payment processing fees are approx. 3% and shipping costs can be expensive, especially for large items like intercoolers, so please only place an order if you fully intend on keeping the product.
- We do not accept returns on any used or installed parts, all parts must be in original packaging.
- To submit a return request, contact us.
Order Cancellations
- We strive to process all orders on the same day; because of this, we can sometimes ship orders within a matter of hours.
- If you would like to cancel an order and we have already shipped it, you will be responsible for shipping the item back to us, and we will charge a shipping and restocking fee ranging from 10% to 15% to cover our shipping costs.
- Please ensure that you want the items before purchasing them, as it will cost you extra to cover the return shipping and our shipping if you choose to cancel an item too late.
- Cancelled orders will not be refunded the payment processing fees. Our payment processor (Stripe) does not refund payment processing fees and therefore if you opt to cancel your order for you own reason you are responsible for the processing fees.
- Orders cancelled due to parts being out of stock or errors on our end will receive a full refund.
Return Shipping and Restocking Fee
- Return shipping for any orders that the customer would like to return is the responsibility of the customer.
- If we make an error on our end, we will cover the returns. However, any customer who chooses to return an order that isn’t a result of an error on our end is subject to our restocking fee and paying for their return shipping.
- Restocking fees will be between 10% and 15%, depending on the goods returned.
Need help?
Contact us for questions related to refunds and returns.